Elena Bianchini
Product leader · AI transformation

20+ years building digital products for millions of people across four European markets.

I like the work that starts after the launch.

Results

Four results, with the context behind them.
30% → 70%
Conversion funnel lifted over four focused iterations
Facile.it — Insurance
Continuous discovery (Teresa Torres); a pet line validated from zero
+150%
Cross-sell & upsell across the full shopping journey
Lastminute.com — 4 EU markets
Weekly experimentation + a single shopper view (CDP)
3mo → 1mo
Product cycle compressed, Figma phase eliminated
Loquis — AI-first
7-day AI prototyping loops
27M
Monthly active users, NPS +10 points
Vodafone — first EU telco money-back guarantee
“Soddisfatti o Rimborsati”
Led product teams of 28, 40 and 27 people at Lastminute, Zalando and Facile.it
02 · Method

How I work

I start from the business problem, then work out what I don’t know yet.

01
Problem
Frame the business problem, not the feature request.
02
Hypothesis
Name the real bottleneck and the assumption under it.
03
Bet
Place one focused bet. Iteration over big redesign.
04
Result
Measure it in money, retention, or time.
03 · Selected work

Selected work

30% → 70%
Facile.it
Insurance · Continuous discovery
Problem
Conversion stuck at 30% with heavy drop-off.
Hypothesis
The bottleneck was need discovery, not price.
Bet
Four targeted iterations on an Opportunity Solution Tree — not a big redesign.
Result
70% conversion, +7% traffic in the downstream funnel, a pet-insurance line validated from zero.
3mo → 1mo
Loquis
AI-first product · Prototyping
Problem
A 3-month cycle was incompatible with an AI-first product.
Hypothesis
The Figma design phase was the waste.
Bet
Cut it. Move to 7-day AI prototyping loops.
Result
Cycle down to one month; freed capacity redirected to real-time user validation.
+150%
Lastminute.com
Shopping journey · Scale
Problem
A fragmented journey across four markets, low cross-sell.
Hypothesis
Weekly experimentation on the whole loop, plus a single shopper view (CDP).
Bet
End-to-end redesign instead of local optimizations.
Result
+150% cross-sell, −40% post-sale contacts.
<3s
Algorand Labs
Tokenized finance · Governance
Problem
Tokenized bonds needed regulator trust to exist at all.
Hypothesis
Here, governance co-design beats time-to-market.
Bet
Co-design governance with Banca d’Italia; prove settlement, then decide.
Result
Bonds issued in <3s in test; scope deliberately paused rather than pushed to launch.
04 · Contact

Get in touch.

Open to conversations about product leadership, AI transformation and advisory.

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